Security
Secure your future with BitcoinIRA
The security of your retirement savings is our #1 priority. We work with a regulated trust company and implement military-grade security measures to keep your digital assets safe³.
Secure your future with BitcoinIRA
Your Assets Are
Secure By Design
Your digital assets are stored in industry-leading multi-signature wallets with BitGo, the world’s largest processor of Bitcoin transactions.
Up to $250M² custody insurance
Assets are protected by military-grade security and insured up to $250 million against loss, theft, and misuse.
Offline Storage
You can trade 24/7, but no coins are stored on the platform. Investment are segregated within their own ecosystem.
Multi-key Security
BitGo’s multi-signature technology assigns distinct private keys to each wallet holder to increase accountability and security.
Regulated trust company
A regulated state-chartered trust company custodies assets, subject to stringent regulatory oversight and financial integrity standards.
Video recognition authentication
A series of checks, including video authentication, confirms each client is the legitimate account holder.
BitGo is SOC 2 Type II certified
Our security partner BitGo undergoes independent SOC 2 Type II audits, meeting rigorous information security and data integrity standards. BitcoinIRA holds its own SOC 2 Type I certification as well.
How To Verify It's Really Us
Security threats, impersonation attempts, and social engineering attacks targeting financial services
customers continue to rise. Protecting our clients and their assets remains our highest priority.
customers continue to rise. Protecting our clients and their assets remains our highest priority.
Two-Way PIN Verification
You can use the BitcoinIRA app to verify communications with our team in real time, and our team can verify you too.
Two-Way PIN Verification
Verified calls from BitcoinIRA display our name and logo before you answer.
Three Quick Tips To Keep Your Account Safe
Never share login credentials
Don’t share them with anyone, including someone claiming to be from BitcoinIRA.
Never share login credentials
Don’t share them with anyone, including someone claiming to be from BitcoinIRA.
Never share login credentials
Don’t share them with anyone, including someone claiming to be from BitcoinIRA.
BitcoinIRA will
never ask you for
- Your password
- Your seed phrase or private keys
- Your two-factor authentication codes
- Remote access to your device
If someone claiming to be BitcoinIRA contacts you and something feels off:
- Stop responding and do not click any links in the message.
- Do not share your password, two-factor authentication codes, seed phrase, or remote access to your device.
- Open the official BitcoinIRA app or website yourself, rather than a link you were sent, to verify your account.
- Contact BitcoinIRA directly through our official app, website, or support line to confirm.
Know The 5 Most Common
Crypto Scams
Fraudsters often impersonate real companies. Recognizing these
patterns is one of the best ways to protect your account.
patterns is one of the best ways to protect your account.
-
1
Fake support scams
Someone poses as customer support, often reaching out to you first, and asks you to share credentials or install remote access software to fix an issue.
-
2
Phishing emails
Emails that mimic BitcoinIRA's branding and urge you to click a link and log in, sending your credentials to a fake site instead.
-
3
Spoofed phone calls
Caller ID can be faked to display a legitimate-looking name or number. Verified Caller ID and Two-Way PIN Verification help you confirm a call is really from us.
-
4
Account takeover attempts
Scammers use leaked passwords or social engineering to try logging into your account. Unique passwords and two-factor authentication make this much harder.
-
5
SIM swapping
Fraudsters convince your mobile carrier to transfer your phone number to a new device, then use it to intercept calls and codes meant for you.
Since day one, security has been our top priority
Our commitment to security has been unwavering since we started. We continually enhance those measures to keep pace with the evolving digital landscape and to protect our clients, so you can focus on building your retirement.
Learn more about crypto security
These resources cover how we keep your account safe and how you can better protect yourself.
We're here to help
Questions about your account or your security? Reach our
IRA specialists through any of the channels below.
IRA specialists through any of the channels below.
Chat With Us
Launch our chat tool and start connecting with us immediately.
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Questions?
Get Answers
Our team of crypto IRA experts have
decades of experience helping clients
through every step of the retirement
savings process.
decades of experience helping clients
through every step of the retirement
savings process.
BitcoinIRA is a platform, not a custodian. Your retirement account is custodied by Digital Trust, LLC, a Nevada-chartered trust company licensed by the Nevada Financial Institutions Division. Digital Trust’s role is administrative and nondiscretionary.
Most digital assets are held in multi-signature wallets with BitGo. Multi-signature technology requires more than one private key to authorize a transaction, which removes single points of failure. Client holdings are kept in offline cold storage, where they are highly resistant to online attack. Neither you nor BitcoinIRA holds the wallet keys.
For your Crypto, BitGo maintains a digital asset insurance policy of up to $250 million depending on the specific holdings. It covers loss, theft, and misuse in situations where BitGo holds all of the keys to a wallet. The $250 million is the limit of BitGo’s policy. It is not a guarantee of any individual account’s value².
For cash holdings, uninvested cash in your account is deposited with our banking partner and is FDIC-insured up to $250,000 per person.
Identity verification. When you open an account, we verify your identity with ID checks and video authentication, along with other checks, to confirm the person controlling the account is you.
Two-factor authentication (2FA). Signing in requires a second verification step in addition to your password. Choose a code by text message (U.S. mobile numbers only) or, recommended, an authenticator app such as Google Authenticator or Authy. You can switch methods in Account Settings. Codes may also be required when you place a trade.
Scammers impersonate crypto companies. The FBI’s 2025 Internet Crime Report logged 181,565 crypto-related complaints and more than $11 billion in losses.
BitcoinIRA will never:• Ask for your password or 2FA code.• Ask you to install software or remotely access your device.• Move or access funds in your account.• Ask for your Social Security number or date of birth by email.• Ask you to send crypto, make a deposit, or scan a QR code to “release” your funds.• Direct you to a crypto ATM. We are not currently partnered with any crypto ATMs or cash machines.
Sign in only at bitcoinira.com or through the official BitcoinIRA app. If a message looks wrong or you are unsure, contact us directly at 877-936-7175 or [email protected]. To report fraud, file a complaint at ic3.gov or reportfraud.ftc.gov.
No. IRS rules require IRA assets to be held by a qualified custodian, meaning a bank or an IRS-approved nonbank trustee, so IRA crypto cannot be stored in a personal wallet. Your custodian manages the keys under its custody protocols. That also means there is no seed phrase for you to lose or for a scammer to steal.
Take control of your retirement today
Trust America’s #1 Bitcoin IRA and invest in your future with revolutionary digital assets. Open an account and self-trade 24/7.